Free shipping. Free return. All the time on all orders.My orders

Contact

You talk and we listen. That’s how we live every day, and that’s what gets us up in the morning. Our customer experience team is always stoked and ready to answer to all of your questions! From help with your order to the best ski resorts to visit.

Ways to reach us

Email
crew@dopesnow.com
Messenger
Talk with us on messenger
teammates

Frequently Asked Questions

Yes! We always offer free shipping and free returns at Dopesnow :)

We're really sorry to hear about your product, but of course we'd love to fix this for you!

Please send a picture of the issue to crew@dopesnow.com, and we'll be sure to find a great solution for you! :)

About Dopesnow

These terms (”Terms and Conditions”) apply when you are visiting www.dopesnow.com and in addition related websites (”The Website”). The website is provided by RDSTR Inc (”Dopesnow”) with corporate identity number EIN 32-0617456. You can get in touch with us through the chat on the site, Facebook Messenger or our email address crew@dopesnow.com.

Information on the Website

We are always trying to give the correct information at the Website. Inaccuracies can however happen, for example: typos, incorrect product descriptions, incorrect stock balance or incorrect prices. We have the right to correct inaccurate information and pictures at the Website. Dopesnow can not ensure that the Website is working perfectly, but we are doing our best to solve any technical problem.

The Website can sometimes contain links to other websites that are provided by a third party. Dopesnow are not responsible for that kind of content that is provided by a third party.

Information about technical steps to enter into agreements

To make a purchase at the Website, you need to follow these steps:

  • Choose the size that you want to order and then place the product in the shopping cart by clicking the button with the shopping cart symbol shown next to the product.
  • To proceed and complete the purchase of the product, click on the symbol looking like a bag in the top right corner on the Website and click thereafter at “Go to checkout”.
  • In the checkout you will be requested to submit information about yourself and shipping- and payment information. In the checkout there’s also information about our Terms and Conditions and about how we are handling your personal information.
  • Before you complete your purchase you have the opportunity to review your order and the information that you have submitted, you also have the opportunity to adjust your information.
  • To complete the purchase of your product, click on the button “Buy now”. If you choose to pay directly you thereafter have to follow the instructions that are given to complete the payment.
  • When we have handled your order we will send you a confirmation of your purchase to the email address that you have submitted.

Immaterial rights

The Website and all content is owned by Dopesnow or, in some applicable cases, by Dopesnow’s licensor. The information on the Website is protected by immaterial rights and the law about marketing. This means that you are not allowed to copy or use Dopesnows’s brand, company name, product name, pictures and graphic, design, layout and information about products, services and other content without Dopesnow’s written permission.

About these Terms and Conditions

These Terms and Conditions are going to be read and applied by American/Canadian law. If any arrangement in these Terms and Conditions would be invalid or not be enforceable by an authorized court, administrative authority, court of arbitration or other dispute resolution bodies, will the remainder of this arrangement and all other arrangements stay valid and fully enforceable in accordance with applicable law.

These Terms and Conditions were set by RDSTR Inc AB 09/25/2020.

Europe: Ridestore AB | SE556706123801 | Frihamnen 16 A, 41770 Göteborg, Sweden

North America: RDSTR Inc | EIN 32-0617456 | 150 N Michigan Ave, Chicago, IL 60601, USA

crew@dopesnow.com

Yes! We always offer free shipping and free returns at Dopesnow :)